Positive Reviews
positive:
Convenient to the Highway and US/Canadian Border
Guests were pleased that this hotel is so close to the highway, and the border that separates the United States from Canada. Due to the location, many guests chose this property to serve as a one-night stopping point before they continued with their travels.
positive:
The Accommodations Are Clean
Guests usually found that their rooms were kept tidy. They appreciated the attention that the housekeepers gave when doing their jobs and generally didn't find any cleanliness faults to mention.
positive:
The Reception Staff Are Friendly
Guests felt that the attitude demonstrated by the front desk staff was very approachable and made them feel welcomed. Additionally, the staff are ready to assist, whether guests have questions about the area or need to address something regarding their rooms.
Negative Reviews
negative:
Not Very Many Breakfast Choices
Guests reported that the breakfast offerings are extremely basic, and not very appetizing. If you want something more substantial than a pastry and cup of coffee, guests often recommended going to one of the off-site restaurants in the area and getting a heartier, hot breakfast to start the day.
negative:
The Hotel Should Be Updated
Guests agreed that the hotel's best days were far in the past. They commented that the overall facilities looked very tired, and thought that specific things, such as the televisions and carpeting, would benefit from upgrades as soon as possible. Guests commented that because the hotel doesn't look very modern, it offers bad first impressions.
negative:
A Persistent Smell of Smoke
Even when guests booked non-smoking rooms, they often said they could still smell smoke within the accommodations. Furthermore, the odour was similarly obvious in public areas, such as the hallways.