Holiday Inn Windsor - Ambassador Bridge, an IHG Hotel (Windsor, Canada)

Guests had good things to say about the hotel's swimming pool. They thought it was well maintained and often remarked that this amenity went over particularly well with the younger people in their parties.

Guests thought the staff members treated them courteously and were responsive when issues were brought up. There were also comments that it wasn't just the front desk staff members that were pleasant, but employees who were responsible for the restaurant and housekeeping, too.

Guests reported that this property is close to several chain restaurants. However, they especially liked how it's very near the Ambassador Bridge, which connects Canada with Detroit, Michigan. Guests thought the straightforward access to the border made their travels much more efficient and easier overall.

Guests frequently commented that the hotel looks old, and thought the aged appearance was especially noticeable in the rooms. They thought the decorations looked several decades old, and believed the hotel would look much more modern after a thorough refresh.

Guests were disappointed to discover that breakfast is not complimentary. They thought if breakfast came with their rooms, the property would be much more competitive by offering guests more for their money.

Guests disclosed that it took a long time for them to get served in the hotel's restaurant. There were instances where this seemed to occur because the restaurant was understaffed. Guests recommended not eating on site if you have to adhere to a tight schedule.