Positive Reviews
positive:
First class experience
From the moment you check in, you will recognise how important customer service is to the staff at this hotel. Guests found the check-in procedure to be effortless, the front desk staff were informative, professional and friendly, and prepared to assist with tour and ticket information with ease.
positive:
Ideal amenities close by
With the large Noon Square less than a mile from the hotel, and close proximity to the train station, guests said they loved the freedom to come and go as they pleased. For those everyday items, it's only a short walk to Namdaemun and Meyong Dong shopping streets.
positive:
Executive lounge privileges
If you have access to the executive lounge, then you won't even get the chance to carry your own bags. Breakfast is on the house, there are as many snacks and beverages available as you need, and may almost feel a little guilty for being treated so specially.
Negative Reviews
negative:
Breakfast stays the same
If you are planning to enjoy a daily breakfast at the hotel each morning, then guests warned that it is rather expensive, and the dishes lack variety. Luckily there are many charming eateries nearby that offer varied meals every day.
negative:
You have to pay for Wi-Fi?
Most visitors were quite surprised to find that Wi-Fi was not one of the freebies that comes with the room. You will get the first 30 minutes free, and then it accumulated to your room rate. Several guests were in for a nasty surprise at the end of their stay.
negative:
No issues reported.
So far, no recent negative opinion has been expressed by guests about this hotel.