May De Ville Luxury Hotel & Spa (Hanoi, Vietnam)

Many guests appreciate the complimentary breakfast and say that food is delicious with lots of variety and several vegetarian options. Others note that the onsite restaurant offers amazing views of Hoan Kiem Lake, and add that waiters are friendly and attentive.

Most guests find employees polite and helpful with arranging day trips, providing airport transfers, and showing visitors to rooms. Others like that receptionists speak good English, and say that the check-in is fast.

Many guests like that the Internet in rooms is fast and state that Wi-Fi in other parts of the hotel is reliable. Others note that the swimming pool is spacious and well-maintained, and add that water temperature is perfect.

Several guests point out that the hotel is located next to the main road and say there is constant traffic noise. Others report there is also noise coming from the lift and suggest that sensitive sleepers pack a pair of earplugs for a good night’s sleep.

Some guests state that the air conditioning is out dated and fails to cool down rooms. Others wish that the AC unit was a bit quieter, and add that floors in rooms could use a deeper cleaning.

Several guests dislike that water pressure in the showers is weak, and say that it is difficult to adjust water temperature. Others point out that complimentary toiletries are not restocked daily, and note that bathrooms could use more hooks for towels and clothes.