The hotel is in a high rise building where guests could head to the various common areas such as the fitness room, the pool and a supermarket. There's even a department store to shop in. Guests had a lot of things they needed in the actual building.
The staff were found to be friendly and attentive to guest preferences and requests. They were able to help with transportation and tours, as well as with luggage storage and with answering questions guests might have of the hotel.
The rooms were found to be bright with natural light coming in and comfortable given the good quality furnishings. The beds were comfortable to sleep on and the rooms were clean and tidy as well. Guests were also pleased with the modern en suite bathrooms.
Guests found the hotel to be a bit too far away from the central area of the city. They would have preferred a more central location. They did not find the area to have particular attractions and they needed to use a mode of transport to get to them.
Guests felt the restaurant was a bit expensive for the items they wanted. The restaurant was found to have gourmet prices when it did not feel like they were dining in a gourmet restaurant. Simple items were too expensive.
Yes, Lotte Hotel Hanoi offers 2 pool areas.
No, Lotte Hotel Hanoi doesn’t allow pets.
Yes, Lotte Hotel Hanoi provides Parking, Accessible parking for guests.
Check-in at Lotte Hotel Hanoi is available from: . Check-out time is by .
Lotte Hotel Hanoi is located in 54 Lieu Giai Street, Cong Vi Ward, 100000, Hanoi, Vietnam.
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