Macdonald Berystede Hotel & Spa (Ascot, United Kingdom)

Past guests have thoroughly enjoyed the spa at this property as it offers a variety of massage, treatments and pamper packages for the whole body. Moreover, the spa is extremely clean and staff is really friendly and do their job perfect.

To take care of all your needs, the hotel has an outstanding team that is always there to serve you. The helpful and polite staff goes out of the way to assist guests and puts hospitality as their top priority. This is why the hotel has large number of repeated visitors.

At Macdonald Berystede & Spa, guests can benefit from the facility of shuttle service. The shuttle has good frequency and visits iconic tourist attractions for guests to explore the city beautiful at their own pace.

Some of the past guests have encountered issues with the room key card. The key card gets deactivated anytime it gets close to anything magnetic like credit cards and mobile phones which has added to their discomfort at times as guests were made to visit reception again and again.

Visitors to Macdonald Berystede & Spa have not had enjoyable stays as they felt that the hotel is in need of decoration. The rooms and bathrooms have a tired appeal, moreover the rooms feel dingy because of aging furniture.

While most guests enjoyed their meal and complimented the chef for the culinary delight, some of the guests were unhappy. In certain instances, guests have felt that the food served was not up to the standards and quite overpriced when compared to portion size.