Positive Reviews
positive:
Great, central location
Most guests cite the location of the hotel as one of its top conveniences, saying that everything is within walking distance, and that a car is not needed to explore local historical sites. They also note that there are plenty of good restaurants and shops nearby.
positive:
Excellent views
Many guests comment on the excellent city views that guests staying at the top floors are privy to, and recommend asking for a room with the view of the river, saying that watching the ships go up and down the Mississippi during all hours of the day is quite a sight.
positive:
Top service
Most guests love the amenities provided, noting that there is almost no need to leave the building. They say that spa tubs, face treatments, and massages are readily available, and that there is an excellent childcare service provided for an extra fee, noting that employees are professional and attentive.
Negative Reviews
negative:
Pricey parking
Several guests note that there is no free parking on the premises, and that guests traveling by car are out of luck, since valet-parking service is quite price. They recommend parking the car in a garage a bit further away to avoid additional cost.
negative:
Slow Internet
Some guests say that the Internet service is slow, and while they appreciate the fact that it is free, they note that speed renders it practically unusable. They point out, however, that the speed can be upgraded for an additional fee.
negative:
Unsatisfactory housekeeping
Several guests comment that the housekeeping crew is not up to the task, saying that rooms are less than spotless, which is a blemish on an otherwise excellent property. Some guests note that the housekeeping crew takes a bit of time to get through all the rooms, so sometimes rooms get serviced well past 3pm.