Positive Reviews
positive:
Just minutes from the airport
The hotel's close proximity to Indianapolis International Airport makes it a wonderful choice for guests who are looking for convenience before and after travel. The free airport shuttle service makes getting around much easier for guests who may not be familiar with the city.
positive:
Adjoining rooms are available
Subject to availability, the hotel offers adjoining rooms, which is an added convenience for any guests traveling with a large group or family. Guests should contact the front desk ahead of time to make a special request upon booking.
positive:
Pets are welcome
Depending on the circumstances and restrictions, the hotel does allow pets in designated rooms. Guests wishing to travel with their furry companions must contact the hotel in advance to ensure there is availability. Service pets are always welcome.
Negative Reviews
negative:
Be careful of hidden fees
Some guests note that hidden charges have shown up on their final bill, including breakfast, which many thought was included with the room. If planning to use services that may be considered outside the "norm", it is recommended to thoroughly check the final bill and ask for an explanation for any incidental fees that are listed.
negative:
Dining on-site is pricey
While the restaurant on-site is open late and offers a variety of high-quality menu items, many guests comment that the prices are steep. Others note that the lack of a refrigerator in the room is a hassle, since there's no place to store leftovers.
negative:
Bathrooms could use some tender loving care
Several guests note that the bathtubs don't properly drain, that the bathrooms are in need of exhaust fans and that on busy weekends, the water pressure is low.