Positive Reviews
positive:
Clean and affordable long-stay lodgings
Those who were simply looking for somewhere simple to sleep on a budget — short or long-term — apparently found this here, with guests describing the rates charged as being affordable for all and the rooms clean and well-kept.
positive:
Courteous, friendly staff, families welcome
According to reviews, people generally found the staff here to be very courteous, friendly and helpful with local information for those who needed it. In particular, those travelling with families said they felt particularly welcome.
positive:
Safe neighbourhood, Willowbrook Mall close
This hotel was said to be located in a safe residential area, apparently not too far from supermarkets and also convenient to the Willowbrook Mall.
Negative Reviews
negative:
Charged Wi-Fi & laundry, no coffee or breakfast
Many guests were rather unhappy to find that the Wi-Fi internet here was only available for a fee, while others were also not that impressed at the charges for use of the laundry facilities. The lack of coffee in guest rooms was also something that people were sometimes also disappointed in, as was the absence of any hotel breakfasts.
negative:
Occasional smoke smells
The occasional experience of cigarette smoke smells being encountered in rooms here was something which certain guests really did not enjoy, so keep this possibility in mind if you are smoke-sensitive.
negative:
Beds hard to some
Not everyone was happy with the comfort of this hotel's beds, with a good number of those who stayed said that these were harder than what they preferred.