Positive Reviews
positive:
Quick, Effortless Check-In
After you have had a long day of traveling, the staff knows you are looking forward to getting into your room. Because they know exactly how you feel, they make sure the entire check-in process is completely pain-free and quick.
positive:
Large Updated Rooms, a Bonus
You can count on having a comfortable stay while at Hawthorn Suites Oklahoma City. These clean rooms are spacious and large, and are set up in a comfortable layout, which makes the most of the room. You can spread out and relax with ease.
positive:
Friendly, Helpful Staff Members
The customer service at this hotel is truly above all else. The staff members are quick to answer your requests and will stop at nothing to make sure your stay is perfect from start to finish.
Negative Reviews
negative:
Internet Issues Expected
When you go to use the Wi-Fi signal at this hotel, you may run into some issues. It's an unreliable signal that may drop out often and be unavailable for long periods of time.
negative:
Air Conditioning Can Cause Issues
If you decide to turn the air conditioning on during your stay, you will probably notice it leaks a lot. The carpet underneath it will likely get soaked, which can be a pain to deal with.
negative:
Some Mold Around
In your room and bathroom, you will notice there is some mold around the roof and ceiling. This can not only be disturbing, but is also a health hazard if you are allergic to mold or have sensitivities.