Positive Reviews
positive:
Close Proximity to restaurants & shopping areas
Travelodge Beckley is centrally located with lots of shopping areas, good restaurants, cafes, bars, and tourist spots within walking distance. The hotel is just off the highway and hence, very convenient for all those traveling. .
positive:
Clean Rooms with Good Facilities for Travelers
Travelodge Beckley is a budget property with clean, comfortable and spacious rooms. Guests loved the well-equipped rooms, which have all the required amenities for a traveler. The rooms are comfortable and spacious with good amenities; relaxing hot tub, good breakfast along with good customer service. All this makes it a value for money accommodation.
positive:
Good Customer Service
The hotel provides a fabulous customer service with express check-in and check-out for guests. The staff is very accommodating and helpful and guests loved the gesture that within five minutes of entering the room, reception calls to ask if the room is okay and if anything is required. .
Negative Reviews
negative:
Tired Hotel with Minor Issues
The hotel being an old building looks a bit dated and tired. Raw & musty smell in the rooms, worn out TV screen with vivid picture, worn out mattresses are some of the minor issues highlighted by guests. Though the room facilities are adequate, décor and furniture is also a bit tired and hotel interiors need uplift. .
negative:
Poor Wi-Fi Connectivity
Many guests felt that Wi-Fi connectivity is really bad and it would not connect at all. Internet connectivity is a major issue at the hotel and it is unusable. .
negative:
Difficult to Find Location
Few guests mentioned that the location of the hotel is not easy to find as it is hidden behind a gas station and a fast food restaurant making it difficult to locate. It is not easy to get back on the main road with traffic. .