Positive Reviews
positive:
Beds are soft and comfortable
Country Inn & Suites By Carlson Beckley's beds are neither too soft nor too hard - just the right balance for your back. You will surely have a comfortable sleep, for each bed has nice, clean linens that you will surely love.
positive:
Guests' satisfaction is the top priority
Staffs at the front desk are friendly and accommodating. Moreover, they are also well informed and take the initiative to provide guests with helpful information about the hotel and nearby tourist spots. In addition, housekeepers and maintenance personnel are also commended by many guests who have stayed here.
positive:
Checking-in is a breeze
You won't have problems checking-in. Staffs in the reception will earnestly listen to all your demands. Moreover, the friendly staff will give you a warm welcome and will help you in any way they could.
Negative Reviews
negative:
Patchy Internet connection is inconvenient
Do not lose your patience with the free Wi-Fi at the hotel's lobby, as it appears to be slow and unreliable. Internet connection in each room is also poor. If you really need to be online, you may be better off bringing your own Internet device.
negative:
Minor bathroom issues
The toilet is small and is quite low on the ground, making it difficult to sit on. There are no counter spaces for any bathroom toiletries, and the area of the bathroom itself is small. Moreover, guests have reported to see cockroaches crawling on the floor.
negative:
Rooms are quite dirty at times
You might be surprised upon finding out foods in the mini-fridge left by previous occupants that are not taken out by the cleaning staff. Moreover, the tub in the bathroom may look clean at first glance, but on close inspection, you might actually find it to be dirty and ill kempt.