Positive Reviews
positive:
Good location
Although not in the center of San Luis Obispo, the location of this hotel suited many guests. The downtown area is actually within walking distance yet far enough away to ensure quiet during your stay. Plus, destinations such as Cal Poly and Cuesta Canyon State Park are within easy reach.
positive:
Comfortable rooms
Guests rate the rooms at the hotel highly, typically finding them clean, comfortable, and modern. The rooms offer enough space to allow you to spread out. Plus, there's a good choice of TV channels and the Wi-Fi is reliable. Reviews also suggest that the maid service is good.
positive:
Attentive service
Reviews of the Holiday Inn Express San Luis Obispo indicate that you will find the staff is sweet and helpful. Any small issues and queries brought to their attention are handled sympathetically and resolved quickly.
Negative Reviews
negative:
Some reports of internal noise
Although there's very little street noise to contend with here, several guests mention that the doors in the interior of the hotel tend to slam shut. This can lead to some disturbance as people come and go. A number of guests also thought the A/C units were quite noisy.
negative:
Disappointment with breakfast
Several reviews suggest that the buffet breakfast is not quite up to the same standards as you might enjoy in other Holiday Inn Express properties. It's fair to say to say that many guests enjoyed it regardless, but others complain about rubbery pancakes, hard bagels, and bland eggs.
negative:
Maintenance issues
A number of guests state that the communal areas of the hotel could do with some attention. Reported issues include scuff marks on walls, worn carpets, and water stains on parts of the ceiling. Minor maintenance problems are also noted in the guest rooms.