Positive Reviews
positive:
Whimsical Wonder.
Madonna Inn is well-known for its fantasy design and architecture, with unique layouts and themes for each guestroom, as well as each common area in the hotel. Guests hold high praise for the detail of the rock and wood carvings adorning the rooms, in addition to the overall impact of the design, which guests find to be very charming.
positive:
Plentiful Dining.
Patrons have expressed an appreciation for the variety and quality of food available at Madonna Inn. Gold Rush Steak House in particular has been praised both for the high quality of their meals as well as the gratuitous quantities afforded by each dish option.
positive:
Fantastic Staff.
Guests traditionally have a good opinion of hotel staff, who have been reported as helpful, extremely courteous, and typically exemplifying the same zany sense of fun as the furnishings of the hotel itself.
Negative Reviews
negative:
Decrepit Furnishings.
Some guests have criticized the age of the amenities in Madonna Inn, specifically focusing on the condition of the beds, which often have protruding springs. The general appearance and function of the whimsical decorations, which sometimes look tired and dated, have also incurred complaints.
negative:
Inadequate Accessibility.
It has been noted by some patrons that the handicap-accessible facilities of Madonna Inn are in need of a renovation, such as leaks in the bathrooms, poor construction and maintenance in the shower area, and issues with the furnishings impeding movement.
negative:
Unclean Accommodatons.
Some guests have complained about the cleanliness of the rooms, including suspicious stains on couches and bedspreads, general untidiness in regards to linens and curtains, and a variety of foul odors permeating a number of suites.