Positive Reviews
positive:
Staff responds quickly and efficiently
Not only are they friendly and accommodating, the staffs respond quickly and efficiently to all requests. You will not be disappointed of their services. They can take instructions well, and will not hesitate to go up and about to fulfill your request. Whatever it is you need, they are always around to help.
positive:
Luxurious and spacious facilities
All rooms were in decent size, and you will have no trouble finding an extra space for you stuff. The bathroom is gorgeous, and the tub and shower is separated. Moreover, even the elevator is wide and can accommodate many people at the same time. In addition, the rooftop pool is very refreshing with lovely city views.
positive:
Excellent restaurant serving world-class foods
The Ritz-Carlton Montreal's dining options serve top-notch foods. Each dish is presented carefully and is cooked to perfection. The ingredients are fresh and locally sourced. In addition, many guests mention that the afternoon teas served are the best in the city.
Negative Reviews
negative:
Expect to pay a huge amount
The hotel seems to be faultless, and it offers state of the art and lovely amenities. However, the luxury that you will enjoy comes with a high price. There are also a lot of extra charges. You are assured though; every penny you spend here is definitely worth it.
negative:
Minor bathroom issues
There might be some molds on the tiles upon looking closely. Moreover, the luxury toiletries are not regularly replaced. Thus, ask assistance from the staff when faced with these issues.
negative:
Some air conditioning systems are faulty
Some air conditioning system attached to the wall of each room makes noise. If this issue bothers you, ask the management for a room replacement where you can have a peaceful sleep.