Hotel The Ritz-Carlton, Denver (Denver, USA)

The Ritz Carlton Spa offers a full service menu and has been praised by many guests as well as a AAA five diamond rating. Guests thought that the service was top notch, the massages on point and the facials absolutely wonderful. Reservations are recommended.

Guests were not only amazed by the large rooms but also the large bathrooms. The rain shower is very relaxing and the soaking tub is huge, but fills up in only two minutes! The vanity area is spacious and has double sinks and a magnifying makeup mirror.

The seafood and steakhouse has great food and excellent quality meat. Every steak is cooked to perfection. The menu is somewhat limited but the quality of the offerings is top notch. Don't forget to check out the extensive wine list. In a cocktail mood? The bar staff is very friendly and makes great drinks.

For the most part, the rooms are kept clean and serviced well. Occasionally, however, it's been reported that the housekeeping has missed several rooms, forgotten requests for turndown service or simply didn't finish cleaning the room.

The hotel is in the middle of the business district of Toronto, which is great for business travelers but guests staying for leisure thought it was too far from the major attractions. It took 15 minutes to walk to the waterfront.

Several guests were disappointed with the views from their rooms, claiming that it was not what was advertised. The city views especially are over hyped at lower levels, consisting mostly of business buildings next door or rooftops.