Positive Reviews
positive:
Amenities are constantly upgraded and improved
If you have been coming back to this hotel for the last two years, you can clearly see the developments. The rooms are still spacious and have the same interior designs, but the amenities are upgraded. Even the policies are more guest-friendly.
positive:
Free shuttle service around central Denver
One of the assets of this hotel is definitely the free shuttle service. It can take you to tourist spots such as Denver Convention Center, Denver Mart, and Union Station. The sports enthusiasts also liked it since special trips can be arranged to Denver Coliseum and Pepsi Center during big games.
positive:
Spectacular city views can be seen
You are entitled to beautiful views of the sparkling city lights during the evening or the calming sight of the mountain during the morning. Moreover, the area is tranquil enough for you to be detached from the stress of a busy life.
Negative Reviews
negative:
Strong cigarette smell is present
Quality Inn Central Denver has a non-smoking floor. Upon getting out of the lift, many guests said that the floor smells like ashtrays. However, upon complaining to the management, the staff sincerely apologized and sprayed air fresheners immediately.
negative:
Some public areas have minor dirt and tearing
The corridors look like they are only cleaned once or twice a week. Guests also noticed some peelings on the walls at the rooms and public areas. The hotel can obviously do better with some repainting. However, these issues don't mess with the comfort experienced during your stay.
negative:
Rust and insects issues
Some showers have minor rusting, which sometimes cause unclean water to come out. There were a few dead insects sticking to the windows. If you come across any of these problems, better ask for a room transfer.