Hotel The Lambton Worm (Chester-le-Street, United Kingdom)

Guests loved the comfortable, clean and cosy bedrooms with beds that most said were at least adequate to good. Many guests were charmed by the décor. The location is also very central and many guests were visitors to Beamish which is only 7 minutes away.

While guests gave customer service rave reviews overall, they were especially complimentary about the bar and restaurant staff who customers said were highly professional and friendly. Guests are also quick to compliment the variety of beers at the pub.

Many guests gave the hotel good marks with certain caveats. The best reviews came from people who were passing through and did not see this as a destination hotel. For example, the rooms do not seem to have enough storage for most guests. There are clearl

Several guests complained about the inadequate soundproofing of the rooms. Some guests also complained about the rooms being too noisy during live performance nights in the pub downstairs. A few guests also thought the rooms were badly ventilated and some

A few guests complained that their rooms were too close to adjacent houses so they had to keep their blinds drawn for privacy.

More than a few guests complained that the rooms and bathrooms were too small. Several guests also noted that they frequently ran into bulky furniture as they negotiated a small space.