Positive Reviews
positive:
Great customer service and very attentive hosts
Boasting excellent customer service skills, the staff members are very professional and welcoming. They go out of their way to assist you and make your stay as enjoyable as possible. They are also glad to be of service and give you all the information you need.
positive:
Clean, comfortable and spacious guestrooms
The guestrooms are super clean, spacious and comfortable. Their beautiful decor creates a warm and inviting living space. The guestrooms are clean, beautifully furnished and well maintained. The level of hygiene in public areas is also of a very high standard.
positive:
Very delicious and plenteous food is served
At the hotel, there is a wide variety of food on offer. The varied menus greatly helped in catering for different palates. Guests found the dishes to be skilfully prepared. Service was also impeccable and one did not have to wait for long to be seated and served.
Negative Reviews
negative:
Lack of a swimming pool
Guests who wanted to relax by the pool were left disappointed as the hotel lacks one. Those affected were mostly swimming pool lovers who felt not accommodated when it came to leisure activities.
negative:
Noisy during the weekends
If you want to go to the hotel for some rest and relaxation, it would be best to choose higher rooms especially during the weekends as the hotel hosts lots of parties and weddings. At times it can get a bit noisy even with the windows closed.
negative:
Few negative reviews have been expressed
Apart from a few individual cases, majority of the guests did not experience negative situations.