Positive Reviews
positive:
Guests Keep Coming Back
Reviews reflected many instances where guests were so pleased with the overall quality of their initial stays here that they said they'd never consider staying elsewhere in Blackpool. Some guests even made it a tradition to stay annually during certain seasons, and said they would have no hesitation recommending the property to friends.
positive:
The Staff Give Warm Welcomes
Guests spoke very highly about the service received here. Some mentioned certain staff members by name and gave detailed descriptions about how those individuals did things to help make stays extra special. Consistently, guests said they were welcomed heartily from the moment they arrived and that the good treatment continued until they departed.
positive:
A Central Location for Enjoying Blackpool
Guests appreciated how this hotel is within walking distance to the train station, and near many shops and restaurants. They also commented how it's convenient to nightlife, which often meant they could just walk home after evenings out, rather than taking taxis.
Negative Reviews
negative:
Breakfast Could Be Better
Although guests didn't identify any major problems, some did say there was room for improvement with the breakfast. The most commonly cited issue was that the food was greasy.
negative:
Parking is Limited
Parking close to the hotel is on a first-come-first-served basis, and guests sometimes weren't able to get nearby spots for their vehicles. However, they noted staff members were very knowledgeable about other parking options, as well as the specific hours when parking was free or discounted.
negative:
The Rooms Aren't Very Big
There were occasional comments that the rooms felt a little cramped. That comment was especially given in regards to the bathrooms. However, most guests found other benefits that outweighed the small room size and were not too bothered by the lack of space.