Positive Reviews
positive:
What a great location
If you want to forget about driving your own vehicle around during your vacation, then this location will be perfectly suited. You will be close to Bugis Shopping Mall, which is on the airport MRT line, making public transport easy to use.
positive:
Staff go all out for their guests
There have been occasions where guests at The Ardennes have had a really late flight, and staff have not only offered to store the luggage at no cost, but have also offered their guests a complimentary shower just before departure.
positive:
Wow what a swimming pool!
Most visitors who decided to try out the pool were in awe afterwards. The base of the pool is made out of glass, and you will be able to see right through to the restaurant, creating quite a different piece of architecture.
Negative Reviews
negative:
Breakfast was ordinary
Although guests say the breakfast at The Ardennes was not awful in any way, it didn't have the wow factor that they were looking for. Breakfast was pretty much the same thing every day, and some travellers would prefer a little variety.
negative:
Limited staff
There were some occasions where staff seemed to be a little overwhelmed with too many duties all at the same time. The breakfast staff especially could have done with a little more help during the early morning rush.
negative:
Some rooms have no windows
If you prefer the darkness, then there won't be an issue if you end up with one of the guest rooms without a window, however most visitors did not like this, and would prefer to get fresh air flowing through the room, along with some natural sunlight.