About Tempe Phoenix Airport InnSuites at the Mall
Tempe/Phoenix Airport InnSuites is well and conveniently located 10 minutes north of Phoenix airport, and ideal for both the business and the leisure traveler, it has rooms for both smokers and non-smokers.
Guest rooms with en-suite bath/shower facilities benefit from individual climate control, and have high speed Wi-Fi Internet access, TVs with Premier Cable Movie channels, tea/coffee makers and clock radios. The hotel has rooms suitable for guests with reduced mobility.
Tempe/Phoenix Airport InnSuites Tempe has a well equipped business center, with high speed Internet access, and fax and copy service, together with the availability of business support services to make a success of meetings and conferences.
The Full Hot Arizona Breakfast Buffet is included in the room charge and PJ's Cafe holds a free Social Hour in the evening.
For the family visitors a trail ride with Cave Creek Trail Rides is only 42 miles away.
Positive Reviews
positive:
Welcoming and Located Well
This hotel is well located for those travelling on business, and near to interesting family activities. For business travellers whose partners are angling for an invite to come along there is a shopping mall opposite, and restaurants nearby: subject to request and availability the family four-legged pet can come too! Although within 10 minutes' travel the hotel is not next to the airport. The reception staff welcome travellers in a friendly manner. .
positive:
Clean Comfortable and a Swim
The maintenance crew respond quickly to any problems, and the reception and waiting staff are friendly, professional and polite. Rooms were found to be very comfortable and clean, and the swimming pool, although not big, is enjoyable. .
positive:
Good Breakfast and Value
The breakfast, included in the room rate, is enjoyable as is the social evening held in PJ's Cafe. There is a limited room service available too. Guests found the price, in general, to be excellent value. .
Negative Reviews
negative:
Cleaning Work Needs Improvement
House keeping was not well performed, with intermittent visits,and the tasks not always completed. A number of items in the hotel appeared to be non-compliant with ADA requirements. .
negative:
Missing an Item
The lack of an elevator is a concern to some guests, and the staff seem unwilling or unable to carry cases for those who need help. It was felt that some of the reception staff need customer service training. There is some noise intruding from the freeway, but it is not over intrusive.
negative:
Sprucing Up Required
The furniture is in need of updating. All in all this hotel would appeal to business travelers due to its location, and perhaps could do with a little sprucing up, and housekeeping efficiency. .