Positive Reviews
positive:
Accommodating and kind service
In terms of customer service, most previous guests were left really happy about this part of their stay at the hotel. Along with a warm and welcoming attitude, the staff members have been typically defined as cooperative and accommodating.
positive:
Free and reliable Wi-Fi service
According to overall feedback, the Wi-Fi was judged as one of the best features provided by the accommodation. As well as receiving positive comments for being free, the wireless Internet was usually considered to be reliable.
positive:
Cosy rooms with comfy beds
Although not seen in the best light overall, the hotel's rooms were praised in certain aspects by past guests. In particular, the rooms were regarded as being of a decent size, while the beds have often been commended for their comfort.
Negative Reviews
negative:
Situated in a rough area of the city
Whilst convenient for getting around the city, it has been stated by most former visitors that the accommodation is situated in a sketchy area of Saskatoon. As a result, it has been claimed that it can be uncomfortable to walk around the area.
negative:
Breakfast lacking in options
When it came to the continental breakfast buffet, this feature of the hotel has been criticised on a somewhat regular basis by previous guests. Although it was complimentary with all stays, the breakfast was said to be limited in terms of the choice available.
negative:
Cleanliness standards a mixed bag
Based on the accounts of numerous recent visitors, the hygiene levels of the accommodation were below an acceptable standard. From stained toilet bowls to sights of bedbugs, various concerns with cleanliness have been reported about the rooms.