Positive Reviews
positive:
So Much To Do
The resort has a daily activity sheet to insure that you'll never be bored. Resort activities include fitness classes, kayaking, zip-lining and weekly Carnival nights, along with other nightly entertainment. You can also go snorkeling at the nearby Coki Beach.The Spa is worth visiting as well, with personable, fun staff and a relaxing atmosphere.
positive:
Spectacular Staff
The staff is very knowledgeable about the area and will make great recommendations.All of the personnel is friendly and eager to please. Even large groups are accommodated in a friendly and organized fashion. Upon arrival, you'll be greeted with a glass of champagne.
positive:
Lots of Parking
There is never an issue parking your car, despite the oceanfront location.
Negative Reviews
negative:
Early End
The pool and equipment rental offices close down quite early. Guests did not like that everything had to be returned while it was still daylight. It's a good idea to double check on the closing times to return your equipment on time.
negative:
Lacking in Appetite
Guests were not too impressed with the food available at the resort. Most of the menu items are American, with limited local choices. The breakfast buffet, especially, needs more variety, and needs to be taken care of more, as most "hot" items were served warm at best. Beer connoisseurs may also be disappointed as selections are quite limited. If you're picky about food, Pan-Asian inspired Himitsu gets the best reviews - a reservation is recommended.
negative:
Half-Done Housekeeping
There have been several complains about housekeeping being inattentive, and the hotel in general not being taken care of. The minibars are often not restocked, the windows are murky, sand can be found in the carpets and the pool isn't attended to daily.