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    Hotel Sugar Bay Resort & Spa (Red Hook, US Virgin Islands)

    Hotel Sugar Bay Resort & Spa (Red Hook, US Virgin Islands)

    About Sugar Bay Resort & Spa

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    • LocationGood  7.9 / 10
    • RoomsNot rated yet
    • ServiceGood  7.7 / 10

    Positive Reviews

    positive:

    So Much To Do

    The resort has a daily activity sheet to insure that you'll never be bored. Resort activities include fitness classes, kayaking, zip-lining and weekly Carnival nights, along with other nightly entertainment. You can also go snorkeling at the nearby Coki Beach.The Spa is worth visiting as well, with personable, fun staff and a relaxing atmosphere.

    positive:

    Spectacular Staff

    The staff is very knowledgeable about the area and will make great recommendations.All of the personnel is friendly and eager to please. Even large groups are accommodated in a friendly and organized fashion. Upon arrival, you'll be greeted with a glass of champagne.

    positive:

    Lots of Parking

    There is never an issue parking your car, despite the oceanfront location.


    Negative Reviews

    negative:

    Early End

    The pool and equipment rental offices close down quite early. Guests did not like that everything had to be returned while it was still daylight. It's a good idea to double check on the closing times to return your equipment on time.

    negative:

    Lacking in Appetite

    Guests were not too impressed with the food available at the resort. Most of the menu items are American, with limited local choices. The breakfast buffet, especially, needs more variety, and needs to be taken care of more, as most "hot" items were served warm at best. Beer connoisseurs may also be disappointed as selections are quite limited. If you're picky about food, Pan-Asian inspired Himitsu gets the best reviews - a reservation is recommended.

    negative:

    Half-Done Housekeeping

    There have been several complains about housekeeping being inattentive, and the hotel in general not being taken care of. The minibars are often not restocked, the windows are murky, sand can be found in the carpets and the pool isn't attended to daily.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hydrotherapy
    6. Body treatments
    Property amenities
    1. Entrance hall/lobby
    2. Gym
    3. Hairdresser
    4. Parking
    5. Porter service
    6. Pool bar
    7. Non-smoking rooms
    8. PC with internet
    9. Restaurant
    10. 24-hour reception
    11. On-site boutique shopping
    12. Deck chairs
    13. Towels at the pool
    14. Laundry service
    15. Spa
    16. WiFi in public areas
    17. Concierge
    18. Free WiFi (public areas)
    19. Pool
    20. Free WiFi
    Room amenities
    1. Openable windows
    2. Television
    3. Hairdryer
    4. Air conditioning
    5. Satellite TV
    6. Cable TV
    7. WiFi
    8. Fridge
    9. Free WiFi (rooms)
    10. Coffee machine
    11. Outdoor grill
    Sports facilities
    1. Pool table
    For children
    1. Playground

    Arrival / Departure

    1. Check out: 11:00

    Contact

    6500 Estate Smith Bay,  00802,  Red Hook,  US Virgin Islands
    Telephone: +1(877)8944461 | Fax: +1(340)7777200 | 

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