Positive Reviews
positive:
Self-contained apartments.
Suburban Extended Stay Charlotte offers a range of apartments that are ideal for those travelers looking for something that offers a basic self-contained accommodation. Apartments are cleaned weekly and the included appliances and amenities are well-maintained.
positive:
Courteous and friendly staff.
The majority of front desk and general hotel staff, along
with apartment management, are friendly and offer polite and courteous service,
helping visitors with issues where ever they can.
positive:
Convenient general features.
Suburban Extended Stay Charlotte offers a few very convenient and thoughtful general features that help to make the stay more pleasant. The added features, including laundry facilities, an ATM and vending machines are all well-maintained, clean and well-lit.
Negative Reviews
negative:
Major smoke problem.
There are a few major problems and one of the main issues has to do with the abuse of non-smoking areas by those guests that do smoke. A common complaint among non-smoking guests that expressly book apartments that are non-smoking is the very apparent smell of cigarette smoke in hallways as well as in apartments that are listed as non-smoking. This would most certainly be a problem for those travelers that are sensitive to smoke or those with specific health-related issues such as asthma.
negative:
No breakfast included.
It is important to note that this extended stay apartments does not offer any sort of complimentary breakfast, even something as basic as a continental breakfast. There are breakfast items available but these are not free and are charged for separately from the standard daily or weekly apartment rate.
negative:
Some apartments are small.
Some apartments are quite small and it is recommended that guests check with hotel management as to apartment size and availability before making a booking