Positive Reviews
positive:
Explore Pensacola easily and efficiently
The immediate area is filled with restaurants and shops which lets you experience the vibrant lifestyle in the area. Furthermore, it is a great base for walking to various points of interest such as Cordova Mall and the historic part of Pensacola.
positive:
Delicious coffee is available all the time
The fragrance of the coffee is very inviting; you just can't help but take a cup of it. The supply is on the lobby and the area is not crowded so you don't have to wait in line. Furthermore, the coffee is available for free.
positive:
Exceptional and helpful staffs
Suburban Extended Stay Pensacola's customer service is even better than some four-star hotels. The employees have the initiative in asking for everything you might need, which adds a personal touch to your stay. In addition, there's nothing they won't be able to assist you with.
Negative Reviews
negative:
Issues with the towels
You are provided with fresh and clean towels upon arrival. You can also ask for replacements each day if you want. However, the towels are not that thick and big. They look like they were made for kids. Therefore, you are encouraged to bring your own towels.
negative:
Some linens are quite dirty
If you are a keen observer, you can notice some stains on the curtains and bed sheets. Some have brown stains, while some look like there is blood. No need to worry since the staff is quite efficient in providing replacements.
negative:
Hairdryers may not work properly
It is a bit confusing because some bathrooms have hairdryers, while others don't. Most of the hairdryers do not work well and the electric wires are short, making them hard to move around your head. Thus, you are advised to bring your own hairdryers to avoid the hassle.