Holiday Inn Express Hotel & Suites Pensacola-West Navy Base, an IHG Hotel (Pensacola, USA)

The rooms and suites at the Holiday Inn Express & Suites Pensacola West-Navy Base seem to tick all the right boxes for guests, with most describing them as clean and fresh and of a nice size. Guests are particularly complimentary about the comfortable beds and find the Wi-Fi is good.

The staff appear to offer a warm welcome and seem to be keen to ensure that guests have the best experience possible while staying at the hotel. Few reviews indicate anything other than you can expect to enjoy great service from the moment you arrive.

Guests tend to feel they have enjoyed value for money at this hotel, more so than they perhaps anticipated. In addition to reasonable rates, guests are impressed by the number of free perks on offer. These freebies are good quality too, with many reviews suggesting that the breakfast sets you up nicely for the day ahead.

Although guests rate the quality of the free breakfast highly, more than a handful of reviews for this hotel suggest that it would be even better if a wider choice of fresh fruit was provided. Other than, all seems acceptable.

While the rooms at this hotel typically please guests, occasional feedback about maintenance concerns does arise. Reported problems include broken plugs, loose fixtures, and cracked bathroom tiles. There's nothing overly serious but these issues did detract from the overall experience for some guests.

With little of anything in the immediate neighborhood, beyond a few dining spots, the location of this hotel won't suit everyone. It's a good choice for those visiting people working on the naval base but if you're after a beach stay, look elsewhere. A car is beneficial.