Positive Reviews
positive:
Handy roadside location west of downtown Lubbock
The location of this motel off US Route 62 and a short drive west of downtown Lubbock was a hit with travellers because it put them within easy reach of area attractions, hospitals, shopping malls, golf courses, the airport and academic institutions. Driv
positive:
Well-equipped rooms had kitchenettes
There was lots of praise for the spacious rooms, which many guests described as more than sufficiently clean and comfy for their needs. Features like the dining tables and effective air-conditioning were singled out for praise. Those on extended stays wel
positive:
Positive views on customer service
The reportedly courteous, professional and helpful members of staff made check-in hassle-free and offered good customer service. Travellers with animals in tow were delighted with the pet-friendly policy.
Negative Reviews
negative:
Cleanliness and housekeeping grumbles
Bathrooms that could have done with a deeper clean, dirty microwaves and inadequately cleaned linens were among the cleanliness issues that irritated critics in certain rooms. Others said they ran out of supplies of toilet paper and towels too easily or w
negative:
Minor maintenance issues reported
Although many visitors said the accommodation was well-maintained, some critics noted minor issues such as marked walls, weak water pressure and occasional interruptions to the water supply in several rooms.
negative:
Nuisance smells and noises detected
Light sleepers sometimes complained that nuisance noise from adjoining rooms travelled too easily through thin walls. Meanwhile, musty smells and lingering smoky odours bothered some reviewers, even in several of the non-smoking rooms.