Positive Reviews
positive:
Absolutely Wonderful Staff
Any need that you might have during your stay, you can expect to be met. The staff at this hotel is absolutely outstanding, and they offer superior service unlike any other. They treat you like a member of their own family.
positive:
Awesome On-Site Bar
For a delicious cocktail, some down time, or time to mingle with guests, you will have the hotel's bar to chill in. It has a great atmosphere and equally great drinks, so you can relax and unwind all from the comfort of the hotel.
positive:
Breakfast Won't Disappoint
You will get so much more than your average breakfast at Hawthorn Suites by Wyndham Lubbock. The food itself is well above average, with tons of choices for you to pick from. It's hearty and will set you up for the rest of the day.
Negative Reviews
negative:
Carpets Could Be Cleaner
While the hotel is in great shape, you will find the carpets aren't the same. They're very old and stained, and bring down the entire look of the hotel, especially if you are just walking into your room.
negative:
Can Get Loud
Because there isn't much in the way of soundproofing, the hotel can get pretty noisy. Other guests and noises from outside can seep right into your room, keeping you awake.
negative:
Blinds Can Be A Pain
The blinds at this hotel will likely give you some trouble. They break easily and don't open and close that well, so you might have to leave them how they are.