Positive Reviews
positive:
Convenient amenities.
The hotel's Candlewood Cupboard was stated to be quite convenient, since you can grab snacks, beverages, laundry detergent or other items all day and night. Guests also liked the many other amenities, which include the fitness center, the strong Wi-Fi signal and the board game lending cabinet. If you're bringing your pet, you'll be happy to hear that the pet fee is very low and that the hotel even provides doggy stations.
positive:
Lots of free goodies
What guests found most unique and worth mentioning was the fact that the hotel provides guests with several things for free that others usually don't. For example, you can use the hotel's washing machines and dryers for free, and you may enjoy the coffee, popcorn and fruits provided in your room for free as well.
positive:
Comfortable rooms have everything you need
Guests found the rooms to be quite spacious and loved the kitchen, which included necessities such as dishwashing tabs, cleaning cloths and utensils.
Negative Reviews
negative:
Only weekly housekeeping
The hotel offers only a weekly housekeeping service, so your bed won't be made every day, but the limited frequency also means that towels, sheets, toiletries and toilet paper won't be replaced every day or as needed. You may, however, call the front desk to exchange used items or ask for additional services for a small fee.
negative:
Some issues when booking through third party
A few guests ran into issues when booking their stay through a third party, as their reservations were either not correct or canceled due to billing issues. They recommended always booking directly through the hotel itself to avoid any possible issues.
negative:
Minor complaints
A few guest found that the rooms overlooking I-35 can get noisy, and some would have preferred to have a restaurant or at least breakfast available.