About Austin Marriott South
Austin Marriott South is a four-star, family-friendly hotel catering to both leisure and business travelers.
All rooms are air conditioned and include Wi-Fi, TV with premium TV channels and pay movies, tea and coffee making facilities, refrigerator, in-room safe, desk and free weekday newspapers.
Hotel amenities include 24-hour front desk reception as well a 24-hour business centre, conference space and meeting rooms, concierge services, free parking, fitness facilities including a spa tub and swimming pool, laundry and dry cleaning services.
The Limestone on-site restaurant serves breakfast, lunch, and dinner and specializes in American cuisine.
Austin Marriott South is a 10-minute drive from the Austin-Bergstrom International Airport which can also be reached within an hour by public transport. The Elisabet Ney Museum, LBJ Presidential Library, Hyde Park Theatre and The Vortex can all be reached within a 15-minute drive.
Positive Reviews
positive:
Friendly customer service
The reception, restaurant and housekeeping staff are reportedly friendly, attentive and helpful. You can expect to be welcomed with a smile and any requests to be accommodated where possible. Staff are also knowledgeable and happy to provide information about local attractions and activities.
positive:
Relaxing and convenient amenities
During scheduled times, guests are provided with a free shuttle service from the hotel to down down Austin which many guests found to be helpful and convenient. The on site pool facilities can be enjoyed by children and adults alike and also provides a quite place to relax.
positive:
Overall great experience
Austin Marriott South offers different sized rooms and guests described the rooms as being either cosy or spacious. Housekeeping services the rooms daily which are kept clean and tidy. The rooms as well as the common areas are comfortable and well maintained. The Limestone restaurant was also praised for it's wide selection of fresh and tasty dishes to choose from.
Negative Reviews
negative:
Slow customer service
Occasional service mishaps has meant that service has been slow and guests have been kept waiting longer than normal or necessary for assistance.
negative:
Booking mistakes
Occasional booking problems have been reported. At times the hotel has overbooked itself or the original room booked has not been available and Austin Marriott South has failed to honor the original reservations, according to a few guests.
negative:
Average quality and decor
Some guests felt that the rooms were a little small and the furnishings were adequate, though cheap in appearance. The rooms are generally clean, though some areas aren't always spotless and need attention.