Positive Reviews
positive:
Perfectly located in Toronto’s downtown area
Going around and exploring the area is not a problem according to guests. They noted that is very convenient to grab a quick bite, as there are lots of restaurants and pubs just a few steps away. Public transportation is also accessible which allowed the guests to easily come and go anytime they wish.
positive:
Well-decorated and clean rooms
Guests are pleased with the room’s cleanliness! Everything is neatly placed, and there are only very few complaints of dirt and dust in the room. Guests also pointed out that aside from the clean environment, the rooms are also well-decorated.
positive:
Free and fast Wi-Fi keeps guests connected
Wi-Fi access is offered for free on-site, and guests expressed that the Internet is fast and reliable. Whether guests wanted to work from the hotel, or just simply browse the Internet, they were able to conveniently do so.
Negative Reviews
negative:
Rooms seem too small
The rooms are a bit too small for many guests! Some even feel like they are giants inside their rooms. The inadequate space gave guests a difficult time storing their luggage, and even just moving around.
negative:
No reception and lobby area
One of the most common complaints of previous guests is that there is a lack of reception and lobby area. While this was fine for those guests who travel confidently, this was inconvenient for those who have lots of requests.
negative:
Hotel does not offer breakfast
Breakfast is not served for guests. This was a bit uncomfortable for those guests who were used to not dining out for breakfast. Despite having lots of dining options just a few steps away, guests expressed that it would still be great to enjoy a nice warm food inside the hotel premises.