Positive Reviews
positive:
Professional and obliging staff
Many guests say that the staff is friendly and handle guests’ requests diligently, and appreciate that staff provides pertinent information about the local area, on request. Others add that the manager is helpful and assists guests on every occasion, and appreciate that staff is flexible towards special requests.
positive:
Clean and spacious rooms
Several guests mention that the room is large, and there is a lot of space between furniture. Others add that the bedding is premium, the towels are clean, the bathroom floors are spotless, and the fixtures are modern, and appreciate that there is ample space for wardrobe and luggage storage.
positive:
Great breakfast
Many guests mention that eggs are cooked-to-order, and note that a wide variety of cereals are available, and the juices are fresh. Others love that there are both hot and cold breakfast options, and mention that the coffee is premium, and the bagels taste fresh.
Negative Reviews
negative:
Noisy neighbors
Some guests mention that sounds from adjoining rooms are audible in the room. Others add that hallways are noisy during the day, and the room walls are thin, but appreciate that the manager is cooperative and ensures that noise levels at night are minimal.
negative:
Air-conditioning units don’t work
A handful of guests note that air-conditioning units in the common areas do not work effectively, and mention that it can get stifling during the summer months. Others add that staff is helpful, and requests for repairs are handled in a timely fashion.
negative:
No in-suite Wi-Fi
Some guests comment that Wi-Fi signals in the room are weak, and note that connection is often intermittent. Others add that Wi-Fi is available in public areas, but note that there are no signals in some rooms. The business center does offer stable, complimentary wired high-speed Internet.