Hotel Sleep Inn & Suites (Birmingham, USA)

Most guests found their rooms to be nice and clean with large windows and modern touches. The rooms were also spacious and the beds were very comfortable. The type of pillows could be chosen by the guests which they appreciated.

The complimentary breakfast that included waffles, fresh fruit, eggs, cereals and other hot items was a big hit with many guests who appreciated having a nice meal in the morning. It went beyond the usual continental fare guests receive in the hotels.

Most guests agreed the price paid for their accommodations was a reasonable price. Their rooms were thought to be clean and comfortable with modern fittings such as flat-screen TVs. The complimentary breakfast with waffles was also a nice touch to have.

There were many guests who noticed a poor paint job done by the hotel and they felt it was a failed way of covering up and renovating. Instead of looking nice, it looked obviously poorly done. This did not leave a good impression on them.

Some of the rooms the guests stayed in were thought to be loud and noisy since they faced the highway side. Some rooms also had humidifiers and loud air conditioning. They felt the noise was too distracting for them and annoying.

There were guests who entered their rooms and found they smelled of cigarette smoke. They did not like that they received a non-smoking room only to find this smell, and they requested a change of rooms because of this.