Positive Reviews
positive:
Strategic location- near stores and restaurants
Hampton Inn Birmingham - Colonnade's location is excellent. You can easily walk to several restaurants in the Colonnade, including Cracker Barrel, the Black Market bar and others. The Summit Shopping Plaza with several upscale shops and multiplex theater is just a five-minute drive away, as well as Target, Best Buy and World Market.
positive:
Friendly and welcoming atmosphere
When you stay here, you will be surrounded with nothing but friendly people. The housekeepers to the receptionists are smiling, and give warm greetings. Thus, you will find no troubles with the staff and the guests alike.
positive:
Exceptional check-in service
Most of the guests arrived with their rooms ready. Checking-in could be as fast as five minutes, and you can expect no long queues of people in the front desk. The members of the front desk are also accommodating, so you are rest assured of an exceptional check-in service.
Negative Reviews
negative:
Loud AC system
Some of the guests complained having a room with a loud heating/cooling system. Upon checking-in, you can readily inquire your accommodation about this issue so you will not be bothered once you enter your room. If your AC malfunctioned during the middle of your stay, report immediately to the front desk and ask for a maintenance staff.
negative:
Some rooms are quite dusty
Among the complaints are about dusty rooms. There were dusts in the corners of the shelves and more under the sink. Some can't help but think that their rooms weren't cleaned. When you experience the issue, call for a housekeeping staff immediately.
negative:
Poorly cleaned bathrooms
Some bathtubs have strands of hair, probably from previous users. Some guests even have trashcans that are still full of garbage. Thus, when you experience this unacceptable issue, call for a housekeeping staff right away.