Positive Reviews
positive:
Convenient choice for Cedar Point visitors.
Located on the tip of the Cedar Point Peninsular, the hotel is a convenient choice for travellers planning on visiting the second oldest amusement park in the U.S. The main entry to Cedar Point is a 15-minute walk from the hotel, while Cedar Point Shores (formerly Soak City) water park is also within walking distance.
positive:
Handy shuttle service offered.
Guests staying at the hotel can take advantage of a free shuttle service that stops at various locations around the peninsular, including the amusement park entrance. This arrangement often proves handy for those with younger children looking to cut down on their walking time.
positive:
Pool stays open late.
Many guests enjoy taking a dip in the hotel's outdoor swimming pool, which is flanked by a sun deck popular with adults. The pool is reported to stay open late into the evening, given theme park visitors a chance to enjoy the refreshing waters after a day of traipsing around the park.
Negative Reviews
negative:
Property upgrades needed.
According to reports, the hotel is not in the best of conditions. Past guests have been critical of rooms, reporting that the décor is outdated and furnishings well-used. In particular, pull-out mattresses are said to be too far gone, while balcony screen doors can be a little too stiff to open.
negative:
Some cleanliness issues reported.
Musty smells and suspected mould are common issues reported by guests. These reports also point out that accommodations aren't always as clean as might be expected.
negative:
Employees aren't always knowledgeable.
A number of guests have had poor interactions with members of staff at the hotel. According to reports, employees are not always able to answer fairly straightforward questions, leading to guests becoming frustrated.