Hotel S&J Uptown Downtown Mall of America Minnetonka (Minneapolis, USA)

Many guests like that the rooms have plenty of space to move around. Others appreciate that the rooms are fully-equipped with a separate seating and dining area, while some note that the kitchen comes with utensils and cookware.

Several guests love that the hotel is located near a biking and hiking path, making it a great place to exercise and walk their pets. Others note that the location of the hotel is a good distance from downtown and other points of interests, while some say the hotel is easy to find with plenty of room to park.

Guests appreciate that the staff answering the phone is friendly and attentive to their needs. Others like that the owners pick up immediately once you call the front desk and that they address issues immediately.

A handful of guests say that the beds are old and uncomfortable, while some find the beds to broken on one side.  Others note that the air mattresses leak and need to be inflated again every few hours.

Some guests find that the light fixtures in the rooms need to be cleaned more, while some say that a few needs to be replaced. Others comment that the air conditioning units are noisy and underpowered, while some note that the refrigerators do not work.

A few guests say the satellite TV reception often freeze even during clear weather. Some say the TV remote is not user-friendly and that there are no instructions on how to use it.