Hotel RL Salt Lake City (Salt Lake City, USA)

Guestrooms and suites at Red Lion Hotel Salt Lake Downtown are reported to be clean and comfortable. Guests are generally positive in their appraisal of rooms, reporting that beds are comfy and storage space plentiful.

The hotel provides a complimentary shuttle service to and from Salt Lake City International Airport. Hotel guests, who regularly include flight attendants, report that this makes traveling to and from the airport particularly convenient.

Guests can enjoy a complimentary breakfast buffet each morning, a detail that proves popular with many hotel visitors.

According to reports, customer service at Red Lion Hotel Salt Lake Downtown does not always hit the mark. While some guests find hotel employees to be friendly and helpful, others describe staff as being distant, unenthusiastic, and even discourteous.

Reports suggest that the hotel is in need of a spot of renovation. Some guests describe the hotel exterior as being dismal-looking, while inside the property a number of issues have been reported. These include leaking faucets, tired-looking and peeling wallpaper, broken curtain rails, and moldy showers.

A number of guests find temperatures in the hotel to be on the cold side, particularly during fall and winter. These visitors report that both guestrooms and the hotel's public spaces are subject to this chilliness, which can make for an uncomfortable stay.