Positive Reviews
positive:
Great location in the heart of Mexico City.
Previous guests have raved about the location of the hotel, which is situated in a pedestrianised zone in the heart of the city. Almost all of Mexico City's main tourist attractions are within a short walk, including the Zócalo, the Metropolitan Cathedral, Museo del Templo Major and Palacio Nacional.
positive:
Quiet accommodations despite central location.
You might expect the hotel's central location to bring with it a lot of noise and disturbances but past guests report that this is not the case. Many enjoy a quiet stay, reporting that the hotel does a good job of soundproofing the hustle and bustle.
positive:
Hotel staff is friendly and helpful.
Barring a few reports to
the contrary, the majority of guests have good things to say about the hotel
staff. Reports suggest that employees are friendly and helpful, with guests
pointing out that many front desk personnel can speak good English.
Negative Reviews
negative:
Most rooms considered to be outdated.
While some guests describe
their rooms as modern and well-appointed, the majority of guests find their
accommodations to be outdated and well-worn. Guests have been critical of the
interior décor of rooms, while furnishings are said to be old and worn.
negative:
Compact rooms not always comfortable.
Many guests are disappointed by the size of their accommodations. According to reports, rooms are very compact, leaving little space to spread out or get around. Likewise, bathrooms are said to be very small, with the toilet and sink practically on top of one another.
negative:
No in-room air conditioning.
Reports indicate that the
hotel does not offer air conditioning in its guestrooms. Past guests staying
during the warmer months often find this to be problematic, reporting that the standing
fan provided is not nearly enough to combat the high temperatures.