Hotel Principal (Mexico City, Mexico)

Many guests comment that the property is close to public transportation and just a short drive from the airport, and add that many restaurants that serve traditional Mexican food are just minutes away. Others note that several shopping centres are easily reachable, and say that Zocalo Square is a short walk away.

Most guests stare that bathrooms are spacious with plenty of hangers for towels and shelves for toiletries. Others mention that there is always hot water available, and say that water pressure in the showers is powerful.

Many guests note that the Internet in rooms is fast and reliable, and are quick to add that the Internet in other parts of the property is stable. Others like that receptionists provide guests with the password and username for Wi-Fi upon arrival.

Several guests report that walls are thin, and say that conversations from other rooms can be heard. Others mention that rooms close to the elevator are also noisy and suggest that sensitive sleepers pack a pair of earplugs for a good night's sleep.

Some guests point out that there is no air conditioning, and say that rooms are hot in summer. Others comment that it would be great to have a ceiling fan, and add that it is also hot in the lobby.

Several guests note that employees don't speak English, and say that communication between guests and staff members could be better. Others mention that the check-in at the front desk is slow, and add that there is no one to assist visitors with heavy luggage.