Positive Reviews
positive:
Outgoing Hotel Staff
You will receive excellent customer service from this genuinely kind staff. They welcome and greet you with a friendly smile, exuding old-Texas charm, and will do everything they can to ensure you have a fantastic stay. Guests say the people are what make this property great.
positive:
Plenty of Room to Move About
Guests appreciate the spaciousness of the rooms at this hotel, which is especially handy when travelling with pets who are welcome at this hotel. You'll have plenty of room to store your luggage, move about, and for your furry-friend to feel comfortable.
positive:
Convenient Overnight Stop
This location is convenient for travellers who are just passing through the area. It is situated right off the highway and near to many dining choices so you won't have to go far to find a bite to eat. This is also a good location for travellers who may have business in the Katy, TX area.
Negative Reviews
negative:
Breakfast Service Disappointing
The hotel lacks a real breakfast. Continental style choices are offered, but with minimal options and limited seating. Guests report that they also often run out of food, which is quite frustrating.
negative:
Hotel Property Needs an Update
This property is in desperate need of an update. The carpets are dirty which lends itself to a mildew smell throughout the building. Furnishings are broken and many guests say there is a lack of a thorough cleaning between the stays of guests.
negative:
Possible Noise Issues
Be aware that this hotel is situated near the highway, which is great for travel, but bad when it comes to noise. Guests report that traffic goes by at all times of the day and night and is quite noisy. You may want to pack earplugs to help buffer the noise.