Crowne Plaza Houston Galleria Area, an IHG Hotel (Houston, USA)

You just cannot find fault at the performance of the staff. The customer service here is the best you have encountered in several years. The staff is very helpful and knowledgeable with directions. Some of them will even go out to the local stores to give what you need.

The food somehow exceeds your expectations. Its price is not that high and the management even gives out discounted coupons for breakfast to compensate for some mistakes. Moreover, the food is cooked perfectly.

Crowne Plaza Houston Galleria Area's pool is spacious enough for you to have a good swim. The water is cleaned regularly and there are no broken tiles so you can take the kids with you. Moreover, there are cozy chairs with umbrellas at the area.

The building is near the freeway so you should expect some noise. It is not always full of traffic so the noise is not the intense. However, if you are a light sleeper, choose the rooms on the upper floors, and away from the freeway. Moreover, you can wear earplugs and close the windows to further minimize the noise.

The elevator is not as big as those you see in the malls. It sometimes produces strange sounds too. However, it is safe to use. In addition, the staff is always ready to assist you in transferring your luggage to your room.

The gym may not be that big but it has the equipment you need for an effective workout. The amenities are clean and maintained properly. Moreover, the area is not always crowded so you can look forward to more privacy.