About Hotel Ramada Asheville / Biltmore West
The pet-friendly Ramada Asheville / Biltmore West is located on Smokey Park Highway, conveniently close to the Center for Spiritual Living, Grove Arcade, and Bent Creek Experimental Forest.
All 159 rooms offer blackout drapes, free Wi-Fi, a coffee and tea maker, cable TV, and telephone with free local calls. A hair dryer, iron with ironing board, and free weekday newspaper are also standard.
Ramada Asheville / Biltmore West features an indoor and outdoor pool, free Wi-Fi in public areas, and free parking. In addition there is a 24-hour business center, fireplace in lobby, conference space, laundry, and safe deposit box at the 24-hour front desk.
A complimentary breakfast is offered daily, coffee and tea are available in the common areas, and there is an on-site restaurant that serves all meals.
The nearby Asheville Treetops Adventure Park features a ropes course and zip-lines. The Downtown Market Asheville is also easily reachable.
Positive Reviews
positive:
Great location
Many guests say that the nearby Biltmore Estate, a Châteauesque-styled mansion built by George Washington Vanderbilt II, is the largest privately owned house in the country. Others add that the US Cellular Center is nestled in the heart of the nearby Blue Ridge Mountains and hosts a variety of events including concerts, meetings, trade shows, conferences, athletic competitions, and artistic performances.
positive:
Charming and professional staff
Several guests appreciate the attentiveness and professionalism of the staff, and love that the front desk staff is accommodating with requests for changes in bookings. Others add that urgent laundry requests are managed in a timely fashion, and comment that the business center staff readily assists with document printing and photocopying.
positive:
Great on-site dining
Many guests appreciate that the on-site restaurant offers a wide variety of breakfast items including pancakes, bacon, and eggs cooked-to-order. Others add that the special lunch deals are mouth-watering, and love that there is a special kids’ menu.
Negative Reviews
negative:
Property a bit dated
Some guests mention that the building exterior is old, and the paint looks faded, and note that the furniture in the lounge is a bit dated. Others say that the carpets in the hallways are tattered in some places.
negative:
Rooms are small and uncomfortable
A handful of guests comment that the walking space in the rooms is narrow, the shower area feels cramped, the beds are narrow, and there is limited capacity for luggage and wardrobe storage. Others add that the mattresses feel lumpy, the bed sheets feel rough, and the air-conditioning units don’t work effectively.
negative:
Disappointing Wi-Fi
Some guests say that it is difficult connecting to the wireless routers, and note that Wi-Fi signals are weak in certain public areas. Others add that there is no access near the outdoor pool and on-site restaurant.