Village Hotel on Biltmore Estate (Asheville, USA)

The hotel was built recently and guests liked the new and modern feel to the place. Reviews stated that the rooms are comfortable and well-decorated with a nice mix of contemporary and classic styling, and the suites and hotel grounds have a warm atmosphere.

Everything from the coffee and light meals served in the ground-floor cafe to the dinners and drinks served in the restaurant was highly praised by visitors. Others added that the restaurant staff provided excellent service and that the fare was reasonably priced.

The hotel is a great base for exploring Biltmore Estate and Antler Hill Village. Reviewers enjoyed easy access to local shops, diners, outdoor trails, and the nearby winery. The free shuttle rides around the estate were also highly appreciated.

A number of guests felt that the hotel does not represent a great value for money, even when compared with more expensive establishments in the area. Others stated that for the price, they would have liked to have had bath tubs in their rooms along with queen-size beds rather than small double beds.

Although the hotel is newly-built, reviewers noted that a few corners seem to have been cut during construction. People reported issues such as loose or wobbly fixtures, questionable mattresses, and sparse furnishings. The rooms were also not adequately sound-proofed.

Visitors commented on the lack of some services that they would have expected from a hotel of this standard. Specifically cited were the absence of a valet for parking or a bellhop for helping guests with luggage.