About Quality Suites
Only ten miles from Indianapolis International Airport, the Best Western Airport Suites is a budget-friendly choice for leisure and business guests alike.
Room amenities at the Best Western Airport Suites include free high-speed Internet access and televisions. Furthermore, the accommodations offer minibars, coffee makers, refrigerators, microwaves and hair dryers.
This property provides guests with free parking, plus a gym, laundry facilities and a meeting room. Fax and copying services are also available.
Guests can enjoy a free breakfast buffet each morning. Alternatively, the hotel has vending machines, and staff members can give advice about which restaurants to try in the area.
Under four miles from Indianapolis Motor Speedway, this hotel is seven miles from the Circle Center Mall. Furthermore, guests can reach the Indiana Repertory Theatre within a 17-minute drive, and the Indianapolis Zoo is six miles away.
Positive Reviews
positive:
Staff Work Hard to Resolve Issues
Some guests said they would stay at this property again just based on the treatment they received from the staff members. In particular, the employees try everything they can to fix issues that are brought to their attention.
positive:
Comparatively Low Rates
Guests often remarked that the prices here were significantly lower than what was being charged at similar properties in the area. If your main goal is to get a place to sleep for the night without blowing your budget, this hotel should meet that need.
positive:
Good Room Cleanliness
Guests said they generally found their rooms to be clean. Furthermore, when there were issues that the housekeepers needed to take care of, those things were taken care of promptly.
Negative Reviews
negative:
The Mattresses Are Not Comfortable
Guests complained that the fabric covering the mattresses was very thin. That meant guests could sometimes feel springs poking into them while they were trying to sleep. Most were able to sleep eventually, but they clarified that the mattresses definitely needed some improvements.
negative:
Not As Good As Other Properties in the Chain
Guests who had stayed at other properties within this hotel chain sometimes remarked that this one was not quite up to the level of those establishments. Because of expectations that were not met, those guests occasionally said that they may stay somewhere else on future visits.
negative:
Lots of Noise From the Air Conditioner
If you get distracted by noises at night, it's a good idea to plan on using ear plugs unless you'll be sleeping with the air conditioner off. Guests warned that the air conditioner is quite noisy and causes a bit of a disturbance.