About Hotel Quality Inn & Suites New Braunfels
Situated off of Interstate 35, the Hotel Quality Inn & Suites New Braunfels puts guests within easy reach of things to do in the area. Furthermore, this property's front desk staff are cheerful and competent.
Room perks offered at the Hotel Quality Inn & Suites New Braunfels include complimentary Internet access, plus television programming that includes cable channels and pay-per-view movies. Free local calls are also included, along with a coffee maker, iron and ironing board.
There is an indoor pool and an exercise room at this property. Also, guests can use the business center or read complimentary newspapers every weekday. Free parking is also available.
Guests get access to a free deluxe complimentary breakfast each morning. Furthermore, staff members can recommend off-site places to eat.
This hotel is a six-minute drive from the McKenna Children's Museum. Additionally, the Schlitterbahn Water Park and Resort is just three miles away.
Positive Reviews
positive:
The Remodeled Rooms Are Nice
Guests remarked that there are ongoing renovations taking place at this hotel. Those who stayed in the rooms that were finished were pleased with the results of the work. When staying here, you may want to specifically ask staff if you can have one of the newer room types.
positive:
Easy Access to Things to Do
Guests often discussed how this property boasts a very handy location. Many guests brought up specific area attractions when writing their reviews and mentioned how they were happy they were able to reach those points of interest without traveling too far from the hotel.
positive:
Friendly Front Desk Staff
Feedback from guests indicated that the front desk staff do their jobs well and generally had pleasant attitudes. These factors helped guests feel welcome from the moment they arrived on the property.
Negative Reviews
negative:
Many Rooms Are Not Well Kept Up
Guests warned that there does not seem to be adequate attention to detail as far as room maintenance. For example, guests reported problems like burned out light bulbs, items that were missing from the rooms and bed linens that were stained or had cigarette burn marks on them.
negative:
A Strong Musty Odor
Guests detected a very obvious odor of must when staying here. Some also said that there was a smell of stale cigarette smole that mixed in with the mustiness and made the accommodations smell especially unpleasant.
negative:
Cleanliness Problems
Guests often reported that their rooms were not adequately serviced for the duration of their stays. Furthermore, they said that when the housekeepers did come to clean, they weren't thorough enough. The bathrooms and carpets were two parts of the rooms that frequently seemed to get overlooked.