Holiday Inn Express & Suites New Braunfels, an IHG Hotel (New Braunfels, USA)

One of the things that guest remarked about this hotel was how up-to-date and spacious these rooms appear to be. Because of that, they mentioned they had a very comfortable stay and didn't feel crowded at all.

Visitors remarked that they really enjoy the front desk interactions. Not only were they helpful when it came to pointing out the perks of the hotel, they also were quick with offering information regarding restaurants, attractions, etc.

For visitors who are in town to visit Schlitterbahn Waterpark, or to do some shopping, said this location is super convenient. Plus, according to visitors, it's also off of I-35 which makes getting to other areas rather easy as well.

According to guests, the walls seemed to be almost paper-thin. That means you might hear your neighbours next-door or people in rooms above you. Some guest did mentioned that if you bring along some earplugs or noise cancelling headphones it should off-set the noise disturbances

Visitors although provided at no charge, they were still not impressed with what the hotel offered. For instance, some days the buffett lacked hot cereal. Others days there was gravy with no biscuits. People who visited other Holiday Inn Expresses felt this location's breakfast buffet was lacking in the usual food choices they are accustomed to experiencing.

Guests mentioned stains on furniture, dirty tubs or hairs in the bedding. While visitors found the overall location to be clean, there were some incidents where housekeeping may have dropped the ball based on visitor's reviews.