We’re comparing great hotel deals for you...

    Hotel Pan Pacific Hanoi (Hanoi, Vietnam)

    Hotel Pan Pacific Hanoi (Hanoi, Vietnam)

    About Pan Pacific Hanoi

    Pan Pacific Hanoi is a luxury hotel that has views of Hoàn Ki?m Lake in Hanoi, Vietnam. The air-conditioned rooms feature perks such as turndown service, free Wi-Fi and ensuites that have free toiletries and hairdryers. Free bottled water, blackout drapes, in-room safes and flat-screen TVs are also standard in each room. Paid airport shuttle, childcare and spa services are available at the hotel. There are also nine meeting rooms, business centre and a 24-hour front desk. Fitness facilities, laundry facilities and ATM are also on-site. Room service and dining is available at two on-site restaurants, Ming and Brasserie Westlake, while drinks and snacks are served at the Song Hong Bar and the rooftop Summit Lounge. Tr?n Qu?c Pagoda, Ho Chi Minh Mausoleum, Temple of Literature and Noi Bai International Airport are near Pan Pacific Hanoi.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.7
    trivago Rating Index® based on 4843  reviews from:
    • Hotels.com(8.8/10)
    • LocationVery good  8.1 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Wonderful Water Views

    For visitors to Hanoi who want to be by the lake, they mentioned that this hotel has some wonderful views of the water. Plus, for people looking to be around the old quarters, this hotel is conveniently located. Visitors added that it's within walking distance of the tourist area and not too expensive to travel by taxi.

    positive:

    Spacious Guestrooms

    Along with being rather tidy, visitors also remarked that the guestrooms here are actually quite large. Because of this, they found the accommodations to be rather comfortable and appealing. Furthermore, the beds also received high marks for their level of comfort.

    positive:

    On-site Amenities Are Helpful

    Visitors enjoyed having a place where they can eat and drink without having to travel very far. Others mentioned that they enjoyed the swimming pool because they found it relaxing.


    Negative Reviews

    negative:

    Some Handyman Work Needed

    Guests cited that they did have some issues with features within their guestroom. They mentioned problems such as toilets that didn't function properly. Others mentioned that the bathrooms seem a bit worn or the air-conditioners won't cool properly. In short, guests mentioned it's not quite a five-star hotel because of various odds and ends such as these.

    negative:

    Communicating Sometimes Difficult

    Visitors remarked that sometimes communicating with the staff here can be difficult. This was particularly true for those who were English speakers. Furthermore, according to travellers, the staff can sometimes come off as being rude or indifferent, which guests found frustrating.

    negative:

    No Issues Reported

    So far, no recent negative opinion has been expressed by guests about this hotel.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Outdoor swimming pool
    13. Indoor swimming pool
    14. Hotel safe
    15. Conference rooms
    16. Non-smoking rooms
    17. PC with internet
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Deck chairs
    23. Laundry service
    24. Spa
    25. WiFi in public areas
    26. Room service
    27. 24-hour room service
    28. Shoe cleaning
    29. Fax/Modem access
    30. Doctor on site
    31. Concierge
    32. Pool
    33. Luggage storage
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. Hand sanitizer provided
    38. Temperature screening
    39. Masks provided
    40. Safe distance
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Satellite TV
    11. Desk
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Closet
    18. Outdoor grill
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    1 Thanh Nien Road,  100000,  Hanoi,  Vietnam
    Telephone: +84 8424 3823 8888 | 

    Frequently Asked Questions about Pan Pacific Hanoi

    • Is there a pool area at Pan Pacific Hanoi?

      Yes, Pan Pacific Hanoi offers 2 pool areas.

    • Are pets allowed at Pan Pacific Hanoi?

      No, Pan Pacific Hanoi doesn’t allow pets.

    • Is parking available at Pan Pacific Hanoi?

      Yes, Pan Pacific Hanoi provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Pan Pacific Hanoi?

      Check-in at Pan Pacific Hanoi is available from: . Check-out time is by .

    • Where is Pan Pacific Hanoi located?

      Pan Pacific Hanoi is located in 1 Thanh Nien Road, 100000, Hanoi, Vietnam.

    Interesting hotels nearby Pan Pacific Hanoi

    These hotels may also be interesting for you...

    Destinations nearby Pan Pacific Hanoi

    Other destinations close to Pan Pacific Hanoi

    Explore nearby attractions