Hotel Oklahoma City I-35 South (Oklahoma City, USA)

So far, no further positive opinions have been expressed by guests about this hotel.

So far, no further positive opinions have been expressed by guests about this hotel.

So far, no further positive opinions have been expressed by guests about this hotel.

Guests complained that the customer service offered here was nonexistent. They said the staff seem to have no concept of what it means to assist customers, and staunchly refused to give refunds even if guests were extremely unhappy. There were numerous instances of staff members being unwilling to help, or even acting rudely towards guests. All of these things caused very poor impressions.

Guests were horrified at the unclean state of these accommodations. They noticed walls that were splattered with what seemed like blood, nose boogers on hard surfaces, live roaches and dirty sheets among the shortcomings here. Comments were made to suggest that guests weren't sure when these rooms were last cleaned, but whenever it was, the housekeepers did not do a very good job.

Guests expressed the opinion that there either needs to be a substantial amount of work done to these accommodations, or they should be shut down. They said many things in their rooms were broken or missing, and mentioned that there were obvious cosmetic flaws, such as cigarette burns in the bed covers. There were also reports of holes in the walls or broken door latches, both of which made guests feel very unsafe and unwilling to stay here again.