About Newly Renovated - Home2 Suites by Hilton Knoxville West
The Home2 Suites by Hilton Knoxville West sits along Interstate 40 just outside of downtown Knoxville, across the street from the Market Place Shopping Center and 6.4 miles from Concord Park.
Every room at this hotel comes equipped with a coffee maker, a microwave, a refrigerator, a dishwasher, ironing facilities, and a hairdryer. Rooms have cable television, air conditioning, a sitting area, and a work desk, as well.
Guests of this hotel will have access to a swimming pool, a fitness area, free Wi-Fi, and complimentary parking. The hotel also has laundry machines and a business centre that guests can use.
There is a free breakfast buffet available for guests of the Home2 Suites by Hilton Knoxville West. Restaurants, including Outback Steakhouse, the Parkside Grill, K Town Tavern, and Famous Dave's Bar-B-Que, are within walking distance.
This property sits 2.7 miles from the Dead Horse Lake Golf Course, 3.2 miles from the Turkey Creek shopping centre, and 12.5 miles from Neyland Stadium in downtown Knoxville.
Positive Reviews
positive:
Large, clean rooms
The majority of guests have loved the rooms at this hotel, as they are said to be very spacious. The housekeeping staff also does an excellent job of keeping the rooms clean for guests, as very few issues with cleanliness have been reported.
positive:
Friendly and helpful staff
Numerous guests have said that the staff at this hotel is extremely friendly. Guests have found the customer service staff to be helpful and highly approachable whenever they have experienced an issue while staying at the property.
positive:
Nice beds and linens
Many guests have enjoyed the mattresses and linens at this property. Guests have said that the mattresses are firm, yet comfortable, and that the linens are very soft and make for an excellent night's sleep.
Negative Reviews
negative:
Not much for breakfast
Guests have reported that there isn't a whole lot on offer for breakfast and that there can be a significant wait to get your food in the morning. These guests would like to see the breakfast improved at this property in the future.
negative:
Flat, uncomfortable pillows
There have been complaints about the pillows being a little flat at this hotel. In addition, since only two pillows are provided for the beds, guests couldn't make up for their flatness by using multiple pillows.
negative:
A little hard to find
Past guests have mentioned that the position of the hotel is a little awkward, as it is set back from the road and the sign is hidden. As a result, guests have struggled to find the hotel initially when approaching it.